Membership Terms & Conditions

Monthly membership provides up to one wash per day in each month your membership is active.

Monthly Membership Terms and Conditions must be acknowledged at the time of registration.

Membership may be cancelled at any time. Cancellations must be received at least five (5) days prior to the next billing date, otherwise you will be charged for that month and the cancellation will be effective the following billing date.

The plan remains in effect for a full month at a time. No refunds or credits are granted for partial periods. Cancellations within 60 days of original registration are charged a $25.00 cancellation fee for administrative and tag fees.

To cancel your membership you must come to The Flow Express Car Wash office during regular business hours, where a cancellation form must be completed and signed.

As a monthly member you understand that the credit card provided will be automatically billed each month until the membership is cancelled or terminated. No prior notification of such charges will be provided unless the date or amount changes — in which case The Flow Express Car Wash will provide at least 30 days’ notice prior to payment being collected, through notice posted at the site and direct contact via the email address and/or mobile number you provided at registration.

You also agree to waive any and all rights to withhold and/or delay payment of the related credit card charges, whether as described in your agreement with the credit card issuer or otherwise.

The Flow Express Car Wash reserves the right to cancel, amend or change the program from time to time as it feels necessary, and can cancel your monthly membership plan if the monthly charge is declined by the card processing system.

From time to time, circumstances outside our control may affect the availability of services — such as preventative maintenance and inclement weather. Due to these conditions The Flow has the right to shut down as deemed necessary.

RFID tags are applied to the front windshield of the registered vehicle and must be placed by a The Flow Express Car Wash employee. (Our LPR technology can also read your plate and recognise your membership.) Tampering with RFID tags can result in cancellation of membership and possible prosecution for theft. Replacement tags due to tampering and/or damage are $10.00.

Only the vehicle listed on the customer information account is eligible for the program, and it must have a The Flow Express Car Wash RFID tag affixed to the window. Damaged tags should be reported to us immediately — any attempt to remove an RFID tag will damage it and prevent it from operating. Members must notify The Flow Express Car Wash of any changes in vehicle ownership.

By entering your mobile number and/or email address, you consent to receive mobile notifications and/or email communications from The Flow Express Car Wash for promotional and marketing offers, as well as communication about any changes to the terms and conditions of this program. Your information will never be sold to third parties.